“The organizations are living systems with needs that need to be met. Such as recognition of origin and history, a place for each and every one of those that belong, an order appropriate for functions and places. When in an organization the problems persist and management cannot solve them with normal tools, it is then interesting to look systemically, asking questions like: what is not being recognized, what order is being disturbed, who or what is probably being excluded. A systemic need that is not being satisfied can bring you to the roots of the problem” (Anton de Kroon)
- Our systemic approach, is based on the approach and focus that we have learned primarily from Emana and from other people and entities with whom we collaborate and with whom we are learning on the way.
From Anton de Kroon we take the basis to point to the five systemic needs and from there, make our work proposal that links with the potentialities that emerge from the #VisualLanguage:
(1) THE GUIDING PRINCIPLE The origin of the system must be identified from the start, and it will be the starting point for the work to be developed. And (2) RELEVANT EVENTS. Recognising (and honouring) the history that brought us to here is the basis for what we are today as people, as a team, as an organization.
In this regard, our contribution from the Visual Language with this systemic approach helps (US) to CONECTAR with history, with the path that brought us here (connecting the role of each of us in that narrative. Connect that past time with the present. With this Today. With that present reality that that team shares at that time. That “here and that now”. That us. Distil and “capture” that unique moment. That recognizes, that honours the ay and that is able to see, with simple strokes, with thick lines (and concrete nuances) the future that is coming.
(3) BELONGING. All the people belong to the system and have the right to be considered part of it, (4) ORDER AND PLACE. Each part of the system always occupies a place, and it must be the place corresponding to it, and (5) BALANCE. There must be a legitimate balance between taking and giving.
In this case, the #Visual Language helps us to connect the presences and the voices of a team. Connect the meeting points. It visualises them and allows us to generate the necessary connections. The likely ones. And also the improbable. It allows us to explore (ourselves). And recognize (ourselves).
In addition, it helps us to visualise the place from where we are talking. Place it. Draw it. Showing the place that each person occupies (close and remoteness, size, clarity), and opening the conversation necessary to know whether that is the place to occupy, whether we are occupying another’s place, whether we want (or can) take the place that corresponds to us. It is an exercise that allows us to INTEGRATE and ORDER a narrative for the system.
What is the systemic approach?
We understand a system as a set of elements that interact with them, in which the action of one of them affects the whole and vice versa. The system as a whole has some unique qualities that go beyond the parts that integrate it. These qualities emerge from the interaction of these elements.
The system is constantly adapting to its environment. Defining the limits of the system is an arbitrary issue; the important thing is knowing what we leave out of that system, what we leave within and how the system is related and behaves (and its parts) with it. Working from the systemic allows us to see dynamics, patterns, connections, the emerging, the “between”, the whole of the system in movement.
Contributions of the #Visual Language to the systemic approach
The Visual Language allows us to identify who we are and what place we are occupying in the system. Encouraging the exercise of looking back. Towards our interior. Offering us a meeting with that place, that at times we seem to have forgotten. It allows us to be aware of our here and our now. Visualising the place that we occupy in the system. And conversing whether that is the place that I must occupy or if I am occupying a place that I do not belong to. With this, the Visual Language allows us to:
CONECT with our origin, our raison d’etre, our guiding principle. Trace the moments, milestones, successes, failures, the people that were there, who are here today. It allows for the narration of the story of the system, with the path that brought us to here (connecting the role of each of us in that narrative. Connect that, origin, the path walked, the past with the present. With this Today. With that present reality that that team shares at that time. That “here and that now”. That us. Distil and “capture” that unique moment. In which we configure ourselves as a system.
INTEGRATE a full look of the system. Identifying the connection with the people that are close to us, to where we look, how we relate to each other, how far or close we place ourselves.
ORDER the elements that make it up, drawing the limits that means that an element is left out or within the system.
And again, from there, favour the necessary conversations that help us RE-BALANCE the dynamisms of that system (give and take, inside and out,
That allows us a different interaction. Let’s call it new. Where we can talk with an option of conversing from “other places”, exploring, inquiring. Offering the possibility, to draw the connections that are visualised.
And from there, connect the points of the road. The past, what brought us to here. Up to this here and this now where We are and We do. Launching traces towards that emerging future. Lines that will allow us to keep moving forward. In a shared path (conversed, shared and drawn).
Visual Thinking, as Language, is a powerful connector. That “joins the dots” of our own ideas, projects and challenges. That shows sequence and path to connect with our teams, our own individual identity as well as with each of the ideas that are arise. Recognizing that precise (precious) instant of reality and drawing (new) processes and dynamics that can emerge.